In response to the current COVID-19 outbreak, Hospice of St. Lawrence Valley is working diligently to keep up to date on federal and state mandates as it pertains to essential healthcare services.
Following guidance from the CDC and the New York State Department of health, additional precautions have been put in place to ensure the safety of our patients and families receiving care from both Hospice and Advanced Illness Management (AIM). While some changes are necessary to reduce the risk of exposure and spread of this virus, the team at Hospice and Palliative Care remains committed to providing care for those affected by advanced illness and grief at this time. The safety of patients, families, staff and the community will continue to be our focus in the days going forward.
Following social distancing recommendations, all interactions with the public in the community and at the Hospice Center have been halted and the building is closed to outside visitors. This includes all scheduled presentations, Lunch & Learns, Board and committee meetings, the Annual Meeting and Volunteer Recognition Breakfast, Tastes on the River and Dueling Pianos. In addition, grief support groups have been postponed and individual counseling will take place via phone until further notice. When it is safe to resume or reschedule events, this information will be communicated to the public as effectively as possible. More information on care and services provided is available by calling the Hospice office at 315-265-3105.
Upstate University Hospital opens Central New York regional triage line for COVID-19. 315-464-3979
Upstate University Hospital has opened a regional triage line dedicated to public questions about COVID-19. The line is open 24 hours.
The line will be staffed with volunteers from across the Upstate campuses, and a health care provider will be available at all times to assist with triaging calls.
If a member of the public has coronavirus-related questions, is showing possible symptoms, or may have had an exposure to someone diagnosed with a positive case of COVID-19, they would call this line to be guided on next steps.
This line is for non-911 calls. The triage line will serve the following counties: Onondaga, Cayuga, Oswego, Madison, Cortland, Chenango, Tompkins, Tioga, Broome, Oneida, Herkimer, Lewis, Jefferson, St. Lawrence.
We are providing the following links so you can access the most credible, up to date information about the pandemic globally, nationally and here at home.